FAQs
What does TressNY sell?
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TressNY sells premium quality minimalist, sarcastic and workplace-inspired graphic T-shirts made using 240 GSM heavyweight cotton with an oversized relaxed fit.
Do you offer Cash on Delivery (COD)?
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Yes, we offer COD for most available pin codes across India depending on courier serviceability.
How long does delivery take?
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Delivery usually takes 3 to 6 days for metro cities, 5 to 8 days for non-metro cities and 7 to 12 days for remote areas. You will receive tracking details by email once the order is shipped.
How do I track my order?
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You can track your order using the tracking link sent to your email.
What is your return or exchange policy?
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We offer exchanges within 7 days of delivery if the product is unused, unwashed, has original tags and is in good condition. Exchanges are available for size issues or defective items. Refunds are provided only for defective products after review.
What if I receive a damaged or wrong product?
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If you receive a damaged or incorrect item, email us at support@tressny.com with your order ID and clear photos. We will replace it quickly.
What sizes do you offer?
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We offer sizes S to XXL depending on availability. Our oversized tees follow relaxed drop-shoulder measurements.
Will my TressNY T-shirt shrink?
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Our T-shirts are made using pre-shrunk cotton, but a small natural shrinkage of up to 3% is normal.
How do I wash and care for my T-shirt?
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Wash inside-out, use mild detergent, avoid bleach, avoid ironing directly on the print and dry in shade for best results.
Can I cancel my order?
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Orders can be canceled within 4 hours if they have not been shipped. Once shipped, cancellation is not possible.
What payment methods do you accept?
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We accept UPI, credit and debit cards, net banking, wallets and Cash on Delivery.
How do I contact support?
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You can contact us at support@tressny.com and we usually reply within 24 hours.